How to calculate the purchasing fee?

Total cost = commodity cost + international freight + customs declaration fee + packaging consumables fee + value-added service fee (choose according to needs, not required)

Commodity cost: the selling price of the commodity + the shipping fee in mainland China (the shipping fee for the commodity from the seller's location to CNstorm)

International Shipping Fee: The shipping fee is calculated based on the weight of your product, the shipping method you choose, and the shipping area. You can click on the product information page

    After "International shipping costs need to be calculated separately", click "View Details" to view our various charging standards and estimate international shipping costs.

Customs declaration fee: the fee required for international customs declaration of parcels, generally a fixed amount of ¥8.00. Except for the EUB line, you can check the customs declaration fees of different countries in 【Freight Estimation】

Packaging consumables fee: product price * 0.009

Value-added service fee: For details, please refer to the "Value-added Service Fee Contents" in the Help Center, where packaging reinforcement: commodity price * 0.01;

What are the restricted items for postage?

Mailing goods through CNstorm must comply with the local laws and regulations of the mailing country and the receiving country. Products purchased in China must comply with the laws and regulations of the People's Republic of China and are permitted to be imported by the state. The transshipment items must comply with the General Administration of Customs Order No. 43 "The People's Republic of China Prohibited Entry and Exit Items List" and "The People's Republic of China Restricted Entry and Exit Items List". For prohibited items, CNstorm will not undertake transshipment and will not be responsible for claim settlement.

Articles restricted by the People's Republic of China

1. Precious metals such as gold and silver and their products;

2. National currency;

3. Foreign currency and its securities;

4. Radio transceivers, communication security machines;

5. Precious Chinese medicinal materials;

6. General cultural relics;

7. Other items restricted by the customs.

Air Control Items

Weapons and ammunition and simulated weapons

Guns and ammunition, imitation guns and accessories, toy guns, guns, bullets, shells, grenades, mines, bombs, barrels, imitation weapon models and other weapons

Flammable and Explosive Items

Detonators, explosives, gunpowder, firecrackers, cigarettes, gasoline, kerosene, tung oil, alcohol, lacquer, diesel, gas cylinders, phosphorus, sulfur, matches, lighters, nail polish, perfume, aromatherapy

illegal drugs

All kinds of potent poisons, such as thallium, cyanide, arsenic; Various narcotics, such as opium (including poppy shells, flowers, bracts, leaves), morphine, cocaine, heroin, marijuana, methamphetamine, ephedrine and other products, etc.

Hazardous Chemicals

Various corrosive substances: sulfuric acid, hydrochloric acid, nitric acid, organic solvents, pesticides, hydrogen peroxide, etc.; various radioactive elements and containers: uranium, cobalt, radium, plutonium, etc. Contaminated items; various biochemical products and infectious items: anthrax, dangerous bacteria, medical waste, etc.

Customs Controlled Items

embargoed publications

precious cultural relics

state secrets

national currency

plants and seeds

unsealed food

Confidential components

Other Customs Prohibited Items

Items Prohibited by Mail

1. Items that are prohibited by national laws and regulations from circulation or delivery;

2. Explosive, flammable, corrosive, radioactive and toxic substances;

3. Reactionary newspapers, books, windows or obscene articles;

4. Various currencies;

5. Articles that hinder public health;

6. Perishable items;

7. Live animals (except bees, silkworms, and leeches whose packaging can ensure the safety of delivery and staff);

8. Improperly packaged items that may endanger personal safety, pollute or damage other mail equipment;

9. Other items that are not suitable for postal conditions.

Postal practice prohibits posting

1. The nature of the item or its packaging is suspected of injuring postal service personnel or defacing mail or postal equipment;

2. Items with sharp edges such as metal buttons for sealing, which may hinder mail handling;

3. All kinds of firearms, ammunition, explosives, flammables, corrosives, radioactive elements and containers, strong poisons, narcotics, biochemical products and infectious substances;

4. Various obscene publications, publicity materials, printed materials, etc. that endanger social security and stability;

5. Various items that hinder public health;

6. Documents or items that are prohibited from entering or circulating by the other party;

7. In addition to the above-mentioned general regulations, the relevant regulations of the customs department should also be followed.

Taiwan's postal regulations prohibit delivery

1. The nature of the item or its packaging is suspected of injuring postal service personnel or defacing mail or postal equipment;

2. Items with sharp edges such as metal buttons for sealing that may hinder mail handling;

3. Flammable, explosive or other dangerous items. However, the perishable biological materials that are packaged and sent to each other by the filing agency in a special way are not subject to this restriction if the relevant competent authority issues a transport certificate;

4. Live animals. However, bees, silkworms, leeches, parasites that are parasitized by filing institutions or insects that are used to eliminate pests are not subject to this restriction;

5. Radioactive materials;

6. Opium, morphine and other narcotic substances. However, if the transportation certificate is issued by the relevant competent department or the judicial agency or the judicial police agency prepares a document certificate for the purpose of litigation evidence, it will be sent to each other as an insured or declared value package, or as an insured package for medical or scientific research. Permitted items are not subject to this restriction;

7. Documents or items that are indecent and detrimental to public morals. However, if it is certified in writing by a judicial agency or a judicial police agency for the purpose of litigation evidence, it is not subject to this restriction to send registered letters or packages to each other;

8. Documents or items that are prohibited from entering the place of destination;

9. Documents or items that are prohibited from being sold and manufactured by the relevant authorities in Taiwan. However, if it is certified in writing by a judicial agency or a judicial police agency for the purpose of litigation evidence, it is not subject to this restriction to send registered letters or packages to each other;

10. Lottery and lottery-related advertising leaflets. However, if it is certified in writing by a judicial agency or a judicial police agency for the purpose of litigation evidence, it is not subject to this restriction to send registered letters or packages to each other;

11. Other prohibited items stipulated by laws and regulations.

Sensitive products

According to the differences in customs policies of various countries, some countries or regions are more sensitive to special commodities, and postage and customs clearance are more difficult. We call them "sensitive commodities".

Including but not limited to the following items:

Food category: all kinds of food (involving inspection and quarantine issues)

Electronics: electronic products (including batteries), pure batteries, mobile power

Clothing category: international first-line brands

Other: liquid, powder, compressed gas, gold and silver jewelry

Digital products and accessories: Taobao merchants are uneven, and we are temporarily unable to make professional appraisals for highly specialized digital products. It is recommended that you carefully select high-quality merchants for selection.

Glasses: Countries have different regulations on import customs clearance of glasses (including myopia glasses, sunglasses, 3D glasses, reading glasses, swimming goggles, etc.):

In the United States and Canada, glasses are classified as medical devices, and all glasses must be FDA certified;

Exported to 27 countries including the UK and the European Union, the frame and lens have CE certification;

For export to Australia, ECM certification is required;

If you cannot provide the relevant certificates, once you are detained for inspection, you may not be able to clear the customs smoothly, and there is a risk of being returned or fined.

U.K.

Sensitive to imported beef, not suitable for mailing

Italy

Sensitive to imported leather shoes, not suitable for mailing

Australia

Sensitive to imported animal fur and wooden goods, plant seeds are not suitable for mailing

Japan

Sensitive to imported animal leather products and wooden products

Items that can be mailed via CNstorm

clothing, bags, shoes

Books, jewelry, digital products, small home appliances, etc.

Household items (e.g. curtains, bed sheets, murals)

Tableware, toys, small furniture, glasses, CDs, etc.

What is the difference between purchasing agent and transshipment?

The difference between purchasing agent and transshipment is as follows:

Purchasing on behalf of you: that is, you submit a purchasing agent order on CNstorm, pay for the goods to CNstorm, and CNstorm purchases for you on the shopping website, packs and mails the goods to you after receiving them;

Transshipment: That is, you shop on the shopping website by yourself, pay directly to the seller, and then submit an international transshipment order on CNstorm, and CNstorm will package and post the goods to you after receiving the goods.

Disclaimer for Purchasing and Transshipment Commodities

CNstorm is committed to eliminating all your worries about international online shopping. In order to ensure that the goods you purchased can be received smoothly, we will have corresponding processing standards for the goods that have arrived. Since Taobao and other such websites may have illegal business practices, please shop carefully; the following special circumstances are deemed to be your agreement and For follow-up operations, if you have any doubts, please contact customer service personnel for verification when submitting an order.

1. Sensitive commodities:

Contains sensitive items such as essential oils, care solutions, lubricants, batteries, glues, etc., in order to ensure your normal delivery, we will take them out for you.

2. Customs policy:

Containing food, brand/imitation brand, a large amount of liquid/powder, live goods, etc. may be subject to customs policies and there is a certain delivery risk. As a result of the above-mentioned risks, this site is not responsible for customs clearance and bears relevant legal responsibilities.

3. Unable to inspect the goods:

If you buy electrical appliances, brand/imitation brands, tickets, cards and other commodities, we will not be able to conduct professional (quality, authenticity, integrity, etc.) inspections for the commodities you ordered; Check whether the appearance of the product is intact and whether the accessories are complete, but cannot be turned on to check whether the product has quality problems.

For the products with too many quantities and too many types, it is impossible to check every item clearly during the inspection, please understand.

If the product is packaged in scrolls, paper tubes, or wooden frames, in order to ensure the integrity of the product’s packaging when it leaves the warehouse, we will not open it when inspecting the product. Usually, we will communicate with you to confirm whether to unpack and inspect the product. If not, we will Arrange storage directly. If you insist on unpacking, you can do it for you, but in the subsequent international transportation, you need to bear the risk of posting this kind of goods, please understand.

4. Fragile items:

Contains ceramic/glass products, irregularly shaped products (wiper blades, car fenders, etc.), etc., and the products have been tossed and turned many times during transportation, which may cause wear and tear on the products, please purchase carefully. We guarantee the integrity of the product before delivery, but if the product is damaged during delivery and is judged as fragile by the logistics company, you will be responsible for the resulting loss.

5. Customized products:

If the order you submitted is a customized product, it is recommended that you negotiate with the merchant. Order this product according to your ideas and creativity. After successfully negotiating with the merchant, you need to provide the Want Want, contact information or password to contact the merchant. We are unable to conduct professional inspections for such commodities, and you shall bear the losses arising therefrom.

6. Deposit form:

Due to the regulations of Taobao sellers, the deposit form cannot be canceled after being photographed. At the same time, you need to follow up the information released by the seller to make up the balance, and the goods can only be shipped after making up the payment. The deposit will not be refunded if the balance is not paid within the time limit.

7. The seller's reputation is low:

It is recommended that you choose a store with a store reputation of more than three hearts and pay a Taobao deposit to purchase products. Stores with low reputation and failure to pay insurance may have disputes such as the seller’s non-delivery, false delivery, after-sales service, and rights protection, and you will be responsible for any losses arising therefrom.

8. Please note when sending valuables:

AIR mode of transport: customs clearance is easy, the price is lower, but the destinationless logistics status in the United States, Canada, Australia and other regions is updated, and it is not recommended to choose this mode of transport for valuables. Once the package is confirmed to be lost, only the freight can be compensated.

9. The seller does not deliver goods for a long time:

In order to protect your financial security, after purchasing for you, if the seller does not deliver the goods for a long time, we will apply for a refund for you and adjust the order to out of stock status so that you can cancel it. If you want to buy again, you can resubmit your order.

10. Instructions for postage costs in remote areas:

When the parcel is sent by DHL, ordinary express line, selected line and other transportation methods, your address may belong to a remote address within the scope of the express company. When this happens, the logistics company will notify us and you need to pay for the remote address. costs or change to other modes of transportation to reduce freight demand.

11. Customs risk reminder for sensitive goods:

For sensitive products purchased on behalf of others, self-service purchase or shipped on behalf of others (including powder, liquid, paste, famous brand/imitation brand, electrified products, adult products, metal, food/drugs, etc.), we will also recommend to you based on the actual attributes and experience of the product Send by mail with low risk, but there will inevitably be a little customs risk (small probability of return, confiscation, tax payment, etc.), and it needs to be borne by you.

12. Instructions for return shipping fee:

If the package is returned and the package is returned after domestic security inspection, we will refund the customer's shipping fee and negotiate with the customer for subsequent package delivery arrangements. However, if the item is returned overseas, it cannot be returned because the shipping fee has actually been incurred. If you mail again, the user needs to pay the shipping fee again, please understand.

If the order you submit has the above risks, we will regard you as having read and accepted the above terms, please be sure to read them carefully. CNstorm reserves all rights of interpretation.

Can the purchasing order and forwarding order be combined to submit the waybill?

Can. After the ordered product is put into storage, the order will be displayed in [Member Center - My Warehouse].

Different types of orders will be displayed in the product name of the order ("generation" and "transfer"). Usually, orders that do not exceed the package weight and do not have sensitive products can choose to submit at one time, and we will combine and package them for you.

If I want to place a forwarding order, how do I fill in the delivery address when shopping on other websites?

The forwarding delivery address:

Username: CNstorm Transit Center (#111)  PS: (#111) This is the user ID, which can be viewed in the member center, remember to fill it in!

Receiving address: Building 101, Building C5, Xin'an Second Industrial Zone, Guxing Community, Xixiang Street, Baoan District, Shenzhen

Zip code: 518101

Tel: 13612871054

The recipient is your username in CNstorm, and the delivery address will be the main basis for correctly matching your package. Please be sure to fill it in correctly, otherwise we will not be able to correctly accept your product.

How to calculate the transshipment freight?

Total cost = international shipping fee + customs declaration fee + packaging consumables fee + value-added service fee (choose according to needs, not required)

International Shipping Fee: The shipping fee is calculated based on the weight of your product, the shipping method you choose, and the shipping area. You can click on the product information page

    After "International shipping costs need to be calculated separately", click "View Details" to view our various charging standards and estimate international shipping costs.

Customs declaration fee: the fee required for international customs declaration of parcels, generally a fixed amount of ¥8.00. Except for the EUB line, customers can check the customs declaration fees of different countries in [Freight Estimation]

Packaging consumables fee: product price * 0.009

Value-added service fee: For details, please refer to the "Value-added Service Fee Contents" in the Help Center, where packaging reinforcement: commodity price * 0.01;

Why do you need to mail in separate boxes?

Usually, when the mailed goods contain sensitive products, famous brands or the package is too large, you will face the choice of whether to mail in separate boxes.


Issued by the same package:

Advantages: You only need to sign for one package and pay for one package.

Disadvantages: Oversized packages increase the probability of being taxed by customs, and sensitive goods will affect the efficiency of customs clearance of the entire package, which in turn will affect the timeliness of package receipt.


Binning emits:

Advantages: avoiding a single package that is too large will affect the probability of being taxed by the customs. At the same time, sensitive items are mailed separately to speed up the customs clearance efficiency of normal packages, and can usually be signed for faster.

Disadvantages: You need to sign for two packages and pay for two packages.

CNstorm Platform Privacy Statement

Welcome to visit CNstorm
This privacy statement promises to protect the privacy of visitors.
The following text discloses the information collection and use of this site (cnstorm.com).
Developer: CNstorm
The privacy statement of this site will be updated in time as the scope of services expands. You are welcome to check this statement at any time. Please send your feedback to support@cnstormgroup.com. When agreeing to the Global Daigou Chinese Service Agreement ("CNstorm User Terms of Service"), you have agreed that we will use and disclose your personal information in accordance with this privacy statement, and we will take appropriate security protection measures in accordance with mature security standards in the industry To protect your personal information, all the terms of this privacy statement are part of this agreement.
Please read and understand this Privacy Policy carefully before using our products (or services).
This policy will help you understand the following:
1. Special precautions for minors
2. Confirmation and acceptance of the terms of service
3. Service introduction
4. Service revision
5. Modification of terms of service
6. Security maintenance of user account/password
7. Registration information
8. User Privacy Protection Rules
9. User management
10. End service
11. Refusal to provide guarantee
12. Limited Liability
13. Storage, restriction and exchange of "CNstorm" registered user service information
14. Protection of interests
15. Notice
16. Participate in advertising planning
17. Ownership of email content
18. E-mail/SMS/Catalogue service
19. Law
20. Third Party Content Terms
21. Information Security
22. Third-party information sharing list
23. Detailed list of personal information collected
24. Device permissions
25. How we collect and use your personal information
26. Information disclosure and sharing
27. Contact us
1. Special precautions for minors
If you are under the age of 18, you can only use this service accompanied by your parents or guardians.
2. Confirmation and acceptance of the terms of service
The ownership and operation rights of "CNstorm" registered user services are owned by "CNstorm". The services provided must be strictly implemented in accordance with the company's articles of association, terms of service and operating rules issued by it. When the user clicks the "Submit" button during the registration process, it means that the user has reached an agreement with "CNstorm" and accepted all its terms of service.
3. Service introduction
CNstorm uses legal information and services to provide users with international purchasing services through the Internet. Users must provide detailed, accurate, true, legal and valid personal information, and update it in time when the personal information changes. Users can also authorize "CNstorm" to disclose their basic information to third parties, but the company will not disclose the user's supplementary information. Unless: ⑴ The user requests "CNstorm" or authorizes someone to disclose the information through the email service. ⑵ Corresponding legal regulations and procedures require "CNstorm" to provide users' personal information. If the information provided by the user is inaccurate, untrue, illegal and valid, the company has the right to unilaterally suspend, interrupt or terminate the user's right to use "CNstorm" registered user services. While enjoying the "CNstorm" registered user service, you agree to accept various information services provided by the "CNstorm" registered user service.
4. Service revision
CNstorm reserves the right to modify or discontinue services at any time without notifying users. "CNstorm" exercises the right to modify or interrupt the service, and does not need to be responsible to users or third parties.
5. Modification of terms of service
CNstorm will modify the terms of service when necessary. Once the terms of service for registered users of "CNstorm" change, the company will prompt the user to modify the content on the page before entering the next step of use. If you agree to the changes, press the "I Agree" button. If you do not accept it, your qualification to use the service will be canceled in time. To continue to use the "CNstorm" registered user service, the user needs two confirmations: ⑴ First confirm the "CNstorm" registered user service terms and changes. ⑵ Agree to accept all terms of service restrictions.
6. User account/password security maintenance
Once you register as a user, you will get a password and account number. You will be legally responsible for all actions that occur based on your username and password. Therefore, please keep your password safe and do not disclose it to any third party, otherwise, you will bear all legal responsibilities arising therefrom. When your password has been leaked, please change it in time. You can change your password and information at any time, and you can also end your old account and reopen a new one. If you find any illegal use of user accounts or security breaches, you must immediately notify "CNstorm".
7. Registration information
When you register as a user, you need to provide your email address. We will notify you of CNstorm's latest developments through your email address. You need to agree to this Privacy Policy before registering, please read it carefully.
8. User Privacy Protection Rules
Respecting users' personal privacy is a basic policy of "CNstorm". Therefore, as a supplement to the analysis of personal registration information in the second point above, "CNstorm" will not disclose, change or disclose the user's supplementary information and non-public content stored in "CNstorm" registered user services, unless required by law or "CNstorm" believes that it is necessary to disclose such information on the basis of good faith in the following four situations:
  ⑴ Comply with the relevant laws and regulations, and follow the legal service procedures for "CNstorm" registered users.
  ⑵ To maintain the trademark ownership of CNstorm.
  ⑶ Do our best to maintain the privacy and security of users and the general public in emergency situations.
  ⑷ Comply with other relevant requirements.
9. User management
Users are solely responsible for posting content. The user's use of the service is in accordance with all local laws, national laws and international legal standards applicable to the website service. Users must follow:
  ⑴ When publishing information, it must comply with relevant Chinese laws and regulations.
  ⑵ Do not use the network registered user service to engage in illegal activities.
  ⑶ Do not interfere or confuse network services.
  ⑷ Comply with all network agreements, regulations and procedures for using network registered user services. Network registered user service is to use the Internet to send and receive information. The user's behavior guidelines are based on national laws, policies and procedures related to the Internet. Users must promise not to transmit any illegal, harassing, slanderous, abusive, threatening, harmful, vulgar, obscene and other information materials. In addition, users cannot transmit any information that instigates others to constitute criminal acts; cannot transmit any information that promotes unfavorable conditions in mainland China and involves national security; cannot transmit any information that does not comply with local regulations, national laws, and international laws. Unauthorized access to other computer systems is prohibited. If the user's behavior does not comply with the above-mentioned terms of service, "CNstorm" will make an independent judgment and immediately cancel the user's service account. Users shall bear legal responsibility for their actions in the "CNstorm" registered user service. If a user disseminates or disseminates reactionary, pornographic or other information that violates national laws in the "CNstorm" registered user service, the system records of the "CNstorm" registered user service may be used as evidence of the user's violation of the law.
10. End service
Users or "CNstorm" can interrupt the website service at any time according to the actual situation. "CNstorm" does not need to be responsible to any individual or third party and interrupt the service at any time. If the user objects to any suggestion of terms of service or has any objection to the subsequent modification of the terms, or is dissatisfied with the services of "CNstorm" registered users, the user can exercise the following recourse rights:
  ⑴ No longer use "CNstorm" registered user service.
  ⑵ End the user's qualification to use "CNstorm" registered user service.
  ⑶ Notify "CNstorm" to stop the user's service. After the end of the user service, the user's right to use "CNstorm" to register the user service is immediately suspended. At the same time, "CNstorm" no longer assumes any responsibilities and obligations to users.
11. Refusal to provide guarantee
The user expressly agrees that the use of the mail service is at the user's own risk. "CNstorm" clearly stated that it does not provide any type of guarantee, whether explicit or implied, but does not limit the implied guarantee of commerciality, specific purpose and non-violation of the provisions. "CNstorm" does not guarantee the timeliness, security, and occurrence of errors in the service, nor does it provide any guarantee for the accuracy, timely and smooth delivery of information. The user understands and accepts that any information (downloaded or obtained through "CNstorm" registered user services) depends on the user himself and bears all risks and responsibilities for system damage or data loss. Users will not receive oral or written opinions or information from "CNstorm", nor will they make express guarantees here.
12. Limited Liability
CNstorm is not responsible for any direct, indirect, incidental, special and subsequent damages, these damages come from: improper use of online membership services, or changes in information sent by users of illegal use of services. These damages will damage the image and honor of "CNstorm", so "CNstorm" hereby proposes the possibility of such damages.
13. Storage, restriction and exchange of "CNstorm" registered user service information
CNstorm is not responsible for the deletion or storage failure of information posted by users. "CNstorm" does not set an upper limit for the amount of information transmitted, but the company reserves the right to determine whether the user's behavior complies with the requirements and spirit of the "CNstorm" registered user terms of service, and if the user violates the provisions of the service terms, its network registration will be suspended User service account. The copyright of all the contents of this website belongs to "CNstorm". Anyone who needs to reprint the contents of the website must obtain the authorization of "CNstorm". User information and data are collected and stored on servers located in China. We may need to transfer your information to servers in other countries only for backup purposes.
14. Protection of interests
The user agrees to protect and maintain the interests of all members of "CNstorm", and is responsible for paying the lawyer's fees caused by the user's use beyond the scope of the service, the damage compensation fee for violation of the terms of service, and the recourse fees for other people's use of the user's computer, account number and other intellectual property rights .
15. Notice
All notices to users may be sent by e-mail or regular mail. "CNstorm" will send a message to the user through the mail service to inform the modification of the terms of service, service change, or other important matters.
16. Participate in advertising planning
Users can add promotional materials or participate in advertising planning in the published information, and display their products on the "CNstorm" registered user service. Any such promotional methods, including shipments of goods, payments, services, commercial conditions, guarantees and descriptions related to advertisements, are solely between the respective user and the advertiser. "CNstorm" does not assume any responsibility, and "CNstorm" registered user services are not responsible for any part of such advertising sales.
17. Ownership of email content
User-defined content includes: text, software, sound, pictures, videos, charts; all content in advertisements; all content in emails; commercial information provided by "CNstorm" registered user services to users. All of this content is protected by copyright, trademark, label and other property ownership laws. Users can only use the content under the authorization of "CNstorm" and advertisers, and cannot copy, reproduce or create derivative products related to the content without authorization.
18. E-mail/SMS/Catalogue service
Global purchasing Chinese website reserves the right to inform the service of registration on this website, order information sent by shoppers, promotional activities, etc. by email, text message or mailing of the journal. If you register and shop on Global purchasing Chinese website, you have implicitly agreed to accept this service. If you do not want to receive emails, text messages or journals from Global Daigou Chinese Network, you can submit a withdrawal application to Global Daigou Chinese Network customer service, and indicate your E-mail address, mobile phone number or relevant address information, Global Daigou Chinese The website will handle withdrawal for you after receiving the application. You can also unsubscribe through the unsubscribe button in the email.
19. Law
The mail service terms should be consistent with the country's national law analysis, including controversial and conflicting content in the legal terms. Users and "CNstorm" unanimously agree to submit to all jurisdiction of the High Court. If any terms of service conflict with the law, these terms will be re-analyzed as closely as possible, and other terms will maintain the original legal effect and influence on users.
20. Third Party Content Terms
The content, services, ownership and operation rights provided by "CNstorm" are owned by CNstorm If you browse, visit or use the services, products or information provided by this mobile client or website, it means that you voluntarily accept all the terms and contents of this service agreement, and agree to accept CNstorm as your service provided. When you choose a channel, it means that you accept that we recommend content from third-party websites for you. See below for details of the main third-party content of each channel.
If you have any objection to any content of this service agreement, please immediately stop accessing this mobile client or this website and stop using related services provided by "CNstorm". Please read the entire content of this agreement carefully.
The third-party content that may be contained in each channel of "CNstorm" mobile terminal expressly states:
The main content sources of the homepage channel: Taobao, Tmall, JD.com, Amazon, Jumei.com, Dangdang, 1688, Vipshop
Main content sources of Discovery Channel: Taobao, Tmall
Main content sources of my channel: Taobao, Tmall, JD.com, Amazon, Jumei.com, Dangdang, 1688, Vipshop
Sources of main content of purchasing channels: Taobao, Tmall, JD.com, Amazon, Jumei.com, Dangdang, 1688, Vipshop
The main content sources of the transfer channel: Taobao, Tmall, JD.com, Amazon, Jumei.com, Dangdang, 1688, Vipshop
We will not provide, sell, rent, share and trade users' personal information to any third party, unless the third party provides services to the website and users together with Global purchasing Chinese website and will be prohibited from accessing the website after the service ends, including those previously available. access to all such materials. When we are compelled by law or required by the government to provide your information, we will disclose your information in good faith.
21. Information Security
Our website has corresponding security measures to ensure that the information we have is not lost, misused and altered. These security measures include backing up data to other servers and encrypting user passwords. Despite our security measures, please be aware that there are no "perfect security measures" on the Internet.
22. Third-party information sharing list
When you use a service provided by a third party, we will share corresponding information after obtaining or ensuring that the third party obtains your authorization and consent, and in other situations that comply with laws and regulations. You can learn how third parties will process your personal information through the relevant information listed in this list. We will also strictly restrict the behavior of third parties to obtain personal information to protect the security of your personal information.
1. Alipay Payment SDK
Third-party subject: Alipay (China) Network Technology Co., Ltd.
Shared information: Alipay identification information, device information;
Usage scenario: When the user uses Alipay to pay in the application
Purpose of use: To meet the scenario where users use Alipay to pay in the app
Third-party official website link: https://open.alipay.com
2. WeChat Payment SDK
Third-party subject: under Tencent
Shared information: device information, WeChat login information, WeChat ID and WeChat identification information
Usage scenario: When the user uses WeChat payment in the application
Purpose of use: To meet the scenario where users use WeChat payment in the app
Third-party official website link: https://pay.weixin.qq.com/index.php/core/home/login?return_url=%2F
3. PayPal SDK
Third party entity: PayPal
Shared information: MAC address, device information, WeChat login information, WeChat ID and WeChat identification information
Usage scenario: When the user pays with PayPal in the application
Purpose of use: To meet the scenario where users use PayPal to pay within the app
Third-party official website link: https://www.paypal.com
4. Mob SDK (Social Sharing (ShareSDK)
Third-party subject: Shanghai Youkun Information Technology Co., Ltd.
Information Shared: Access to Third Parties
Usage scenario: When the user uses a third-party login or share in the app
Purpose of use: To meet the scenario where users log in and share with a third party in the app
Third-party official website link: https://www.mob.com
23. Detailed list of personal information collected
Mail
Collection purpose: for registration and account creation
Collection method: user input
Avatar, Nickname, Gender
Purpose of collection: Users can improve their own settings
Collection method: Modify or complete personal data
24. Device permissions
The purpose of obtaining device information is to ensure the uniqueness of your registration and login information and prevent impersonation logins.
The purpose of obtaining the permission to make calls from the device is to facilitate you to contact us at any time.
Obtaining the device's permission to read the content of the memory card, modify or delete the content in the SD card, take photos and record videos is for the convenience of uploading pictures, scanning and logging in.
Obtaining the MAC address of the device is to bind the device for Pay Pal payment;
Obtaining device software installation permission is for version upgrade;
25. How we collect and use your personal information
1) Purpose of information collection
(1) The purpose of our collection of personal information is to better use our platform, such as placing orders, paying, sending emails, etc.;
(2) If we use your personal information for other purposes not listed in this policy or use information collected for specific purposes for other purposes, we will ask for your explicit consent or authorization in advance.
2) Method of information collection
For the purposes described in this policy, we may collect, store and use the following information about you. If you do not provide relevant information, you will not be able to enjoy relevant services. In order to provide you with better services, you agree that we collect information in the following ways:
(1) Information provided by users
Normally, you can visit this platform without entering any personal information. But to use our platform, you must become our member, and we will ask you to enter personal information, place orders and other operations.
(2) Information we collect
We will collect information about your visit to our application, registered email address, avatar, gender, third-party information, and device information.
(3) Information provided by third parties
The prerequisite for us to obtain information from a third party is to obtain your consent or the third party is required or permitted by law to use your information properly. We promise to use the information obtained from third parties within legal, legitimate and necessary scope, follow the limited processing of relevant and necessary information and ensure the accuracy and confidentiality.
3) Scope of information collection
The scope of personal information we collect includes email addresses, third-party information, avatars, nicknames, and gender;
26. Information disclosure and sharing
CNstorm will not rent or sell your personally identifiable information to anyone.
The following exceptions apply:
* You agree to share information with third parties;
* Only by disclosing your personal information can we provide the products and services you request;
* CNstorm needs to provide information to companies that provide products or services on behalf of CNstorm (unless CNstorm informs you otherwise, these companies have no right to use your identification information);
* CNstorm needs to obey court subpoenas, legal orders or follow legal procedures;
* CNstorm finds that you have violated the CNstorm terms of service or any other terms of use of products and services.
27. Contact us
If you have any comments and suggestions on this privacy statement or the privacy protection measures of Global purchasing Chinese website and your problems in use, please contact us: support@cnstormgroup.com.
CNstorm
Building 101, Building C5, Xin'an Second Industrial Zone, Guxing Community, Xixiang Street, Bao'an District, Shenzhen City, Guangdong Province (Xin'en Shitong)
Customer service hotline: +86-0579-85571695

Parcel forwarding inspection rules and service agreement

Parcel transshipment sign and inspection rules:
1. When signing for the package, if it is found that the outer packaging is seriously damaged or other goods that do not meet the requirements for receiving the goods, they will be directly rejected or returned.
2. If your package meets the requirements for signing, the warehouse will unpack all packages for contraband inspection after receiving the goods, and then weigh them into the warehouse.
3. If it is found that your goods do not meet the requirements of transportation and air transportation, we will put a special mark on the relevant order to remind you to negotiate the return of the goods.
4. If you have not seen the receipt information of the warehouse within a reasonable domestic transportation time (our warehouse address is in Shenzhen, the general domestic delivery cycle is 3-5 days), please contact your domestic logistics company or website The customer service staff confirms the status of the goods.

Inspection and verification and warehousing instructions

1. Select "Inspection and Verification", and the quantity, color, size and other information of the goods will be checked and inspected. After the inspection is completed, the original express box will be kept in the warehouse.
Precautions:
a. Color difference, size error, use effect, etc. do not belong to the scope of inspection;
b. For highly specialized commodities such as electrical appliances, digital products, peripheral products, etc., their quality, model, spare parts, etc. are not within the scope of inspection;
c. For "CD" and "hand-made" products, the inspection standard for this type of product is to inspect the product without opening the plastic bag, which can only inspect whether the appearance is damaged, and the details of the internal parts cannot be verified specifically;
2. If you do not select "Inspection and Verification", you will only check the contraband and keep the original box in the warehouse (except for special circumstances: if the original box is damaged, etc.), and will not perform specific checks on the quantity, color, size, etc. of the goods. If CNstorm is not responsible for problems such as shortage of products and inconsistent colors.

Compensation standard for package transshipment:

Our company will not compensate for the loss, shortage, damage and delay of the mail during the delivery process due to reasons not caused by our company. Liability for indirect losses and unrealized benefits shall not be assumed. For details, please refer to the package compensation standard

Not liable for compensation in the following cases

1. Due to force majeure (except insured mail).
2. Confiscated by the competent authority or dealt with in accordance with relevant regulations if the delivered items violate the prohibition or restriction regulations.
3. The package of the mail is intact at the time of delivery without any signs of dismantling, and the weight is not reduced, but the inner parts are short or damaged.
4. The recipient has signed for receipt according to the prescribed procedures.
5. The loss or delay of the mail is caused by the responsibility of the customer or the reason of the sent item itself.
6. The customer fails to inquire or file a claim for compensation from the date of posting the mail to the expiration of the inquiry period.
7. The international mail is detained, confiscated or destroyed by the destination country according to its domestic laws.

Prohibited items, see Prohibited Items for details