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    【Bulletin】Delay of Logistics Line Notice

    2019-08-06 17:38:14

    • Dear CNstorm users:

            Flights departing or arriving from Hong Kong international airport may be delayed due to the temporary adjustment of the airport authority. Affected by this, the timeliness of each logistics line may also be delayed to some extent. Please wait patiently. We sincerely apologize for this inconvenience.

      CNstorm Operations Team
      6th August, 2019

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    【Bulletin】Data Abnormal of CNstorm Order/Parcel

    2019-08-05 14:10:03

    • Dear CNstorm users:
           Due to the Server Upgrade of CNstorm website on August 2, something went wrong on the data synchronization, which may lead to payment abnormal as well as order/parcel data for some users. Now the technical department is doing its best to repair the problems. After the system returns to normal, further notice will be given.

      CNstorm Operations Team
      5th August, 2019

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    【Bulletin】CNstorm Website Server Upgrade Notice

    2019-08-02 15:58:53

    • Dear CNstorm users:
             In order to provide you with better service experience, CNstorm website will start to upgrade the server from 16:00 to 20:30, August 2nd, 2019 Beijing time, and you may not be able to access the website and App normally.We are sorry for the inconvenience caused to you. Thanks you for the support and understanding.

      CNstorm Operations Team
      2nd August, 2019

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    【Bulletin】[Notice] Delay of logistics line due to typhoon Wipha

    2019-08-01 14:10:06

    • Dear CNstorm users:
            Due to typhoon Wipha, the delivery time and handover time of each logistics line will be delayed to some extent.
            Please be patient and, we apologize for the inconvenience caused to you. Thank you for your understanding and support.

      CNstorm Operation Team
      1st  August, 2019

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    【Bulletin】EUB Line Rate/Charging Baseline Adjustment Notice

    2019-07-04 13:54:01

    • Dear CNstorm Users:

              According to the notice from the logistics provider, from July 15th, the baseline weight of EUB will be adjusted to 50g, and if it is less than 50g, will be charged at this baseline.

              Base on this, the customs clearance fee for EUB lines to Japan will be increased from 12 Yuan per package to 15 Yuan per package.

              Please note and thank you for your understanding and support to CNstorm!

      CNstorm Operation Center

      July 4, 2019

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