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    【Bulletin】Notification of Tariff Changes on Turkish Imports

    2019-05-22 17:39:34

    • Dear CNstorm Users,

              We received notice from the logistics providers, the new customs policy of Turkey is that from May 28th, 2019, all goods sent to Turkey will be subject to a 20% tax (Tax exemption with the declared value less than 22 euros will be cancelled), and this policy will only affect goods sent to Turkey.

              Please truthfully declare the value of the goods. The customs clearance delay, penalty and other expenses and consequence caused  by low declaration will be borne by you. Please note that.

      CNstorm operations team

      May 22nd, 2019

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    【Bulletin】Online Customer Service System Upgrade Notice

    2019-05-15 11:02:28

    • Dear CNstorm users,
             In order to better serve you and provide more timely and comprehensive online customer service, from now on (Beijing time on May 15th) online customer service will be on an upgrade about system switching; web-end online customer service will be suspended (consulting services), resume time will be on a further notice, we apologize for the inconvenience caused to you!
             During this period, you can consult through QQ group, service email and hotline. The customer service will respond and deal with you as soon as possible. Thank you for your cooperation and understanding!
      Customer service QQ number: 2230895627, 908362786
      Service Email: [email protected]
      Customer service hot line: 0086-755-81466633 to 1

      CNstorm operations center
      May 15th, 2019

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    【Bulletin】May Day 2019 Holiday Notice

    2019-04-25 10:08:46

    • Dear CNstorm users:
             CNstorm will be on May Day Holiday from: May 1st, 2019 -- May 4th, 2019
             Due to the coming Holiday, the timeliness of logistics routes will be slightly delayed, please wait patiently.
             During the Holiday, you can visit the CNstorm website or log in the App as well as using the order submission and package transshipment service. We will deal with the order and package submission in sequence for you as soon as possible after the holiday.
             Sorry for the inconvenience!
             CNstorm staffs wish you a happy May Day!

             CNstorm May Day Holiday duty hours:

             

      CNstorm Operations Team

      April 25th, 2019
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    【Bulletin】2019 Qingming Festival Holiday Notice

    2019-03-28 18:30:32

    • Dear CNstorm users:
               China's Qingming Festival Holiday Time: April 5th, 2019 - April 7th, 2019
               Due to the "Qingming Festival" holiday, the timeliness of all logistics routes will be slightly delayed. Please wait patiently.
               During the holiday, you can continue to visit the CNstorm website or log in the App, and use the Order Submission and Parcel Transshipment service. We will deal with the orders and parcels submission for you as soon as possible after the holiday.
               Sorry for the inconvenience!
               Thank you for supporting CNstorm!

               CNstorm holiday duty hours:

               

      CNstorm Operations Team
      March 28, 2019

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    【Bulletin】British Customs Check the Low Declared Goods Strictly

    2019-03-19 10:31:30

    • Dear Valued Client,


      We have received the notice from the logistics company that since the local customs in the British check the low declared goods strictly, from now on, we will declare all the parcels send to the UK according to the actual commodity price.



      If you don't know the price of the goods, you can fill it in according to the market price. When submitting order, if the price you filled in is obviously too low, our company will declare it for you according to the market price by default.



      If the parcel is found by the British customs to be a low declared parcel, the user shall be responsible for the overseas return parcel and the return fee. Sorry for the inconvenience!


      CNstorm Operation Team

      19th March, 2019

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