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    【Bulletin】2019 Qingming Festival Holiday Notice

    2019-03-28 18:30:32

    • Dear CNstorm users:
               China's Qingming Festival Holiday Time: April 5th, 2019 - April 7th, 2019
               Due to the "Qingming Festival" holiday, the timeliness of all logistics routes will be slightly delayed. Please wait patiently.
               During the holiday, you can continue to visit the CNstorm website or log in the App, and use the Order Submission and Parcel Transshipment service. We will deal with the orders and parcels submission for you as soon as possible after the holiday.
               Sorry for the inconvenience!
               Thank you for supporting CNstorm!

               CNstorm holiday duty hours:

               

      CNstorm Operations Team
      March 28, 2019

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    【Bulletin】British Customs Check the Low Declared Goods Strictly

    2019-03-19 10:31:30

    • Dear Valued Client,


      We have received the notice from the logistics company that since the local customs in the British check the low declared goods strictly, from now on, we will declare all the parcels send to the UK according to the actual commodity price.



      If you don't know the price of the goods, you can fill it in according to the market price. When submitting order, if the price you filled in is obviously too low, our company will declare it for you according to the market price by default.



      If the parcel is found by the British customs to be a low declared parcel, the user shall be responsible for the overseas return parcel and the return fee. Sorry for the inconvenience!


      CNstorm Operation Team

      19th March, 2019

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    【Bulletin】2019 Spring Festival Holiday and Service Time Adjustment Notice

    2019-01-18 15:08:34

    • Dear CNstorm Uers:

      2019 is a golden pig year in China, CNstorm all staff wish you all a happy Spring Festival and enjoy a great family time.


      CNstorm Spring Festival Holidays in 2019:
      February 4, 2019 - February 10, 2019 (Beijing time)

      During the Spring Festival Holidays, we will suspend online customer service, customer service telephone, customer service mailbox, warehouse operation, order processing, quality inspection, storage, packaging and delivery services. During the Spring Festival holidays, you can continue to visit CNstorm website / login to APP, and use the normal procurement orders and package forwarding services. We will process them for you in the order of submission after the holidays (February 11, 2019).
      The service time (Beijing time) of CNstorm before and after the Spring Festival holidays is adjusted as follows:


      Due to the Chinese Spring Festival holidays, below are the warm reminds from CNstorm:
      1. Domestic sellers take their holiday one after another. We suggest you place your orders as soon as possible.
      2. In order to ensure that you receive parcels in time before the Spring Festival holidays, it is recommended that you submit the parcels to the warehouse and send them as soon as possible.
      3. Orders submitted during the Spring Festival or after-sales will be processed for you in accordance with the submission time from February 11.
      Please understand the inconvenience caused by this. Thank you for your support and understanding to CNstorm!
      CNstorm wishes all users a happy New Year and a happy Year of Golden Pig!

      CNstorm Operating Center
      2019.01.18

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    【Bulletin】2019年元旦放假通知

    2018-12-25 09:43:05

    • 亲爱的CNstorm用户:


      在2019年元旦来临之际CNstorm全体员工先在此祝您元旦快乐!

      “元旦”假期的影响,各物流线路时效会稍有延误,请小伙伴们耐心等待。

      放假期间,您可以继续访问CNstorm网站或登录APP,正常使用提交商品订单及包裹转运服务,我们会在假期结束后第一时间按订单包裹提交先后顺序为您处理。

      由此给您带来的不便之处,敬请谅解!感谢您对CNstorm的支持!

       

                CNstorm 元旦放假时间:2018年12月30日——2019年1月1日

                CNstorm元旦假期值班时间:

        


      CNstorm 运营中心

      2018年12月25日

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    【Bulletin】意大利及乌拉圭时效延误公告

    2018-12-19 17:24:13

    • 亲爱的CNstorm用户:


      接物流商通知,意大利邮政在12月17日开始进行罢工,近期包裹派送预计会受到1-3天的延误。

      乌拉圭邮政通知,当地的罢工行动会造成邮政小包和包裹派送延误,预计延误4-7天。

      我司将密切关注此事件进展,及时通告最新动态。由此给您造成的不便,CNstorm深感抱歉,敬请谅解!  


      CNstorm运营中心

      2018年12月19日

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