Dear Cnstorm Users:

With the National Day and Mid-Autumn Festival approaching, and in accordance with national statutory holiday schedules and company circumstances, Cnstorm has issued the following National Day and Mid-Autumn Festival holiday notice:

I. Holiday Arrangements

Cnstorm's National Day and Mid-Autumn Festival holiday will be from October 1st to October 8th, 2025 (UTC+8), for a total of 8 days. To ensure your orders and packages are not affected, please contact the relevant personnel in advance to plan and arrange for the holiday. Cut-off times for different routes vary. We will resume normal operations on October 9th (UTC+8).

II. Duty Arrangements

In line with the principle of "maximizing customer service while maintaining normal production and operations," we will assign duty teams to cover core operations during the holidays. Limited online customer service will be available during this period. For urgent inquiries, please contact support@cnstorm.com. Rest assured, users and partners, we will provide you with uninterrupted service support.

We kindly inform you of this notice and ask you to pay attention and make arrangements in advance. Thank you for your understanding and support! We sincerely apologize for any inconvenience this may cause. If you have any questions, please feel free to contact us online or email support@cnstorm.com. With National Day and Mid-Autumn Festival approaching, we would like to remind everyone to travel safely and plan your trips accordingly.

CNStorm Team

September 26, 2025

Dear Cnstorm users:

With the approaching of the Dragon Boat Festival, and according to the national statutory holidays and the actual situation of the company, the Dragon Boat Festival holiday notice is as follows:

1. Holiday Arrangement

The Dragon Boat Festival holiday is from May 31 to June 2, 2025 (UTC+8), a total of 3 days. During this period, to ensure that your orders and packages are not affected, please contact the relevant departments in advance, make plans and arrangements, and the cut-off time for different routes is different. We will resume normal operations on June 3 (UTC+8).

2. Duty Arrangement

Based on the principle of "not affecting normal production and operation, and serving customers to the maximum extent", a duty team will be assigned to be responsible for the company's core business during holidays. Customer service will provide online services to a small number of customers from 9 am to 18 pm on June 2 (UTC+8). If you have any related questions, please consult this email: support@cnstorm.com. Please rest assured, users and partners, we will wholeheartedly provide you with uninterrupted service support.

This notice is hereby notified, please pay attention to it and make arrangements in advance. Thank you for your understanding and support! We apologize for the inconvenience caused to you. If you have any questions, please feel free to contact us online or send an email to support@cnstorm.com. The Dragon Boat Festival is approaching, and we would like to remind everyone to pay attention to travel safety and arrange your itinerary reasonably.

Cnstorm Team

May 27, 2025

Dear Cnstorm users:

With the approach of Labor Day, and according to the national statutory holidays and the actual situation of the company, the Labor Day holiday notice is as follows:

I. Holiday Arrangement

The Labor Day holiday is from May 1 to May 5, 2025 (UTC+8), a total of 5 days. During this period, to ensure that your orders and packages are not affected, please make arrangements in advance, and the cut-off time for different lines is different. During this period, you can continue to visit the Cnstorm website and use the product order submission and package forwarding services normally. We will resume normal operations on May 6 (UTC+8).

2. Duty Arrangement

Based on the principle of "not affecting normal production and operation, and serving customers to the maximum extent", a duty team will be assigned to be responsible for the company's core business during holidays. Customer service will provide online services to a small number of customers from 9 am to 18 pm on May 1st to 5th (UTC+8). If you have any related questions, please consult this email: support@cnstorm.com. Please rest assured, users and partners, we will wholeheartedly provide you with uninterrupted service support.

This notice is hereby notified, please pay attention to it and make arrangements in advance. If you have any questions, please feel free to contact us. Thank you for your understanding and support! We apologize for the inconvenience caused to you. Labor Day is approaching, we would like to remind everyone to pay attention to travel safety and arrange your trip reasonably.

Cnstorm Team

April 25, 2025

Dear Cnstorm users:

With the approach of Qingming, and according to the national statutory holidays and the actual situation of the company, the Qingming holiday notice is now as follows:

1. Holiday arrangements

The Qingming holiday is from April 4 to April 6, 2025 (UTC+8), a total of 3 days. During this period, the warehouse and distribution department will arrange personnel on duty according to business needs. To ensure that your orders and packages are not affected, please make arrangements in advance. The cut-off time for different routes is different.

2. Duty arrangements

Based on the principle of "not affecting normal production and operation, and serving customers to the maximum extent", a duty team will be assigned to be responsible for the company's core business during holidays. If you have any related questions, please contact this email: support@cnstorm.com. Please rest assured, users and partners, we will wholeheartedly provide you with uninterrupted service support.

This notice is hereby notified, please pay attention to it and make arrangements in advance. If you have any questions, please feel free to contact us. Thank you for your understanding and support! We apologize for the inconvenience caused to you. The Qingming Festival is approaching, and we would like to remind everyone to pay attention to travel safety and arrange the itinerary reasonably. Remember the ancestors, inherit the culture, and also enjoy the warm time of reunion with family.

Cnstorm Team

March 28, 2025

Dear Cnstorm users:

As the Spring Festival approaches, and according to the national statutory holidays and the actual situation of the company, the Spring Festival holiday notice is hereby issued as follows:

1. Holiday Arrangement

The Spring Festival holiday is from January 28 to February 4, 2025 (UTC+8), a total of 8 days.During this period, some logistics routes may suspend collection/delivery services before the holiday. To ensure that your orders and packages are not affected, please make arrangements in advance. The cut-off time for different routes is different. During this period, you can continue to visit the Cnstorm website or log in to the App, and use the product order submission and package forwarding services normally. We will resume normal operations on February 5 (UTC+8).

2. Duty Arrangements

In line with the principle of "not affecting normal production and operation, and serving customers to the maximum extent", a duty team will be assigned to be responsible for the company's core business during holidays. Please rest assured, users and partners, we will wholeheartedly provide you with uninterrupted service support.

This notice is hereby notified, please pay attention to it and make arrangements in advance. If you have any questions, please feel free to contact us. Thank you for your understanding and support! We apologize for the inconvenience caused to you. Here, we sincerely wish you good health, good luck, and family happiness in the new year! May you have a warm and happy Spring Festival!

Cnstorm Team

January 21, 2025