Thank you for your favor on CNstorm

Our operation team have redesigned the Help Center to categorize, streamline and prepare various User Guidelines for you, so that you can more comfortably integrate into the CNstorm family. If you encounter any problems, we believe you can find the answers from our Help Center. Of course, you can also contact our customer service team by contacting us via various ways provided below the page. We are happy to solve the problem for you. Our service team will continue to serve you professionally and efficiently.

Self-service

Warehouse address

CNstorm delivery address

Warehouse address

Delivery schedule

Quick view on the order details

Delivery schedule etc.

Logistics_tools

Freight inquiry, parcel inquiry

Cost estimate、mailing restriction

Mailing restriction

International logistics has restrictions on some itmes,

you are advised to check before purchasing

Contact us

Online customer service

Monday to Saturday

9:00-12:00 13:30-18:30

(Beijing time)

Sunday: closed

Inquiry now

Customer service QQ

QQ chat

QQ chat

Customer service mail

For order/parcel query, please provide user ID and order number/parcel number, so as to solve the problem quickly for you.

[email protected]

Send email

Customer service hotline

Monday to Saturday

9:00-12:00 13:30-18:30

(Beijing time)

Sunday: closed

Landline: 0086-0755-23221440

Mobile: 0086-13612871054

CEO mailbox

CEO mailbox

Problem unresolved? Speak directly to the CEO!

[email protected]